Skip to content

Frequently Asked Questions

What payment methods do you accept?

We accept the following forms of payment:

  • Visa 
  • Visa Debit
  • MasterCard
  • American Express
  • Paypal
  • Google Pay
  • Apple Pay

What sales tax will I be charged?

Sales tax are calculated based on shipping address:

  • NL,NB,NS & PEI are charged at 15% HST
  • Ontario at 13% HST
  • The Rest of Canada will be at 5% GST

What carrier do you use?

We use Canada Post, Purolator, UPS and Loomis, Canada Post for small packages and one of the couriers for larger items. Ramps and blade kits can only be shipped to business addresses or Loomis depots. We reserve the right to change the selected carrier based on location and cost.

Do you have a physical storefront where I can shop?

We do have a location at #112 11025 89 Ave, Grande Prairie, Alberta where you can pickup orders and shop in person.  

Will you ship internationally?

Sorry, we only ship within Canada.

Where will my order ship from?

Most of our products ship from Edmonton, Alberta or Orillia, Ontario, Canada. Inventory location and availability will be listed above the description in the product page. 

Do I pay in Canadian dollars?

Yes all orders are charged in Canadian funds and ship from a Canadian warehouse.

How long will it take for my package to arrive?

To calculate delivery time and cost add an item to your cart, select calculate shipping at the bottom of cart and enter your postal code. If you require a more accurate delivery date please feel free to contact us at 

What are your hours?

We answer emails and take phone calls from 9am-5pm MT Monday through Friday, Saturday 10am-4pm. Our office is closed all Canadian statutory holidays. Our website is available 24-7 for your shopping needs with orders made during non business hours shipping the next business day.  

Do you carry items that aren't listed on your website?

Yes, we have many different products that haven't been added to our site yet. Send us a message, email or call us for other products we carry.